Paradisus Playa del Carmen – Riviera Maya - Paradisus by Melia All Inclusive Resort
Paradisus Playa del Carmen
All-Inclusive - Riviera Maya, Mexico
1 (888) 774 0040 or (305) 774 0040
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The Reserve Upgrade

THE RESERVE AT PARADISUS PLAYA DEL CARMEN promises an experience you won’t soon forget. Exceptionally spacious, beautifully appointed suites are well beyond the expected. Simply our finest with such thoughtful touches. You’ll also enjoy personalised concierge service and priority reservations at all restaurants and access to a private beach club. For guests travelling without children, we also offer exclusive adults-only privileges at The Reserve at Paradisus La Perla Adults Only: a special experience just for you. Whether The Reserve or The Reserve Adults Only guests, you’re also welcome to enjoy everything the main resort has to offer.

THE RESERVE PRIVILEGES

THE RESERVE PRIVILEGES

EXCLUSIVELY FOR THE RESERVE GUESTS

If privacy and luxury are what you crave, The Reserve promises pool and beach areas reserved exclusively for The Reserve guests.

  • Exclusive VIP lounge for check-in and check-out
  • The Reserve heated pool (**) with swim-up bar and Bali beds
  • The Reserve private beach club with valet service
  • The Reserve exclusive massage area (**)
  • The Reserve exclusive fitness center

(*) Extra charge;

EXCLUSIVELY FOR THE RESERVE ADULTS ONLY GUESTS

THE RESERVE

ADULTS ONLY GUESTS

Enjoy all the upgrades that The Reserve promises and with special privileges to visit areas and enjoy services reserved for adults only at The Reserve at Paradisus La Perla Adults Only.

  • Exclusive adults-only VIP lounge for check-in and check-out
  • Adults-only heated pool (**) with swim-up bar and Bali beds
  • Adults-only beach club with valet service
  • The Reserve exclusive massage area (*)
  • The Reserve exclusive fitness center
  • Priority reservations at all restaurants
  • Exclusive access to The Reserve adults-only restaurants
  • Private Olio Restaurant for breakfast and lunch
  • Private La Palapa Restaurant for breakfast and lunch
  • Preferential reservations in YHI Spa

(*) Extra charge - (**) Seasonal

PERSONALISED CONCIERGE

PERSONALISED CONCIERGE

It’s the attention to detail that makes The Reserve truly exceptional.
  • Direct contact with your personal concierge by instant message
  • Personal tour of the resort to help you settle in
  • Room spa: preparation of your bathtub with aromatherapy (*)
  • Ironing of up to two garments per day per room (not including delicate items)
  • Shoeshine service on request
  • Laundry collection and delivery (*)
  • Assistance with reservations in the à la carte restaurants, YHI Spa, sports and entertainment facilities
  • Personalised minibar in room with beverages for adults and kids
  • Personalised wake-up calls
  • Baby and kids amenities according to their age on request, such as bottle steriliser, baby bathtub or night light

(*) With additional charge

SPECIAL SERVICES

Pool and beachside

PAMPERING
  • Pool and beach club concierge service
  • Snacks, appetizers and drinks
  • Sunglass cleaning service
  • Newspapers and magazines through the Meliá APP
  • Choice of board games and playing cards

(*) Extra charge - (**) Seasonal

SPECIAL SERVICES

SPECIAL TOUCHES

and Services

It’s the attention to detail that makes The Reserve truly exceptional.

  • All-day Wi-Fi, international press, and drinks and snacks in the afternoon
  • Preferential reservations in YHI Spa
  • Paradisus welcome gift for children
  • Activities programme for children and teenagers
  • Luggage unpacking and packing service (subject to availability)
  • Personalised evening turndown service
  • Special aromatherapy menu in room (*)
  • In-room gaming consoles on request

(*) Extra charge - (**) Seasonal